Etihad offers new service, plus pre-clearance of U.S. Customs

Be the first to fly to one of Etihad‘s new and exciting destinations and they’ll reward you with double Etihad Guest Miles. Plus you can save up to 12% off as an AWAQ member (restrictions and blackouts apply, please check our website for details and booking instructions)

Etihad Guest members who book early on these routes and fly during the first 30 days of operation will be rewarded with twice as many Etihad Guest Miles! (You must be registered as an Etihad Guest prior to scheduled flights to receive the bonus miles.)  To join, please click here.


New Routes | Launch Date
Phuket, Thailand | 26 October 2014
San Francisco, California, USA | 18 November 2014
Dallas, Texas, USA 3 | December 2014
Kolkata, India | 15 February 2015
Madrid, Spain | 29 March 2015
Entebbe, Uganda | 1 May 2015
Edinburgh, Scotland | 8 June 2015
Hong Kong | 15 June 2015
Algiers, Algeria |  17 June 2015


Pre-Clear U.S. Customs in Abu Dhabi

The United States Customs and Border Protection (CBP) facility at Terminal 3 in Abu Dhabi Airport is a purpose-built facility that allows U.S. bound passengers to undertake all immigration, customs and agriculture inspections in Abu Dhabi prior to departure.

Abu Dhabi Airport is one of only a handful of airports outside North America that offer the CBP facility. Having cleared CBP, guests can check-through their baggage to their final destination in the United States. On reaching the U.S., guests will be treated as domestic arrivals, which allows for faster processing at their arrival airport.

Etihad Airways operates flights to five destinations in the U.S. – New York (EY101 only), Chicago (EY151) Washington (EY131) Los Angeles (EY171) and Dallas (EY161)*. Guests flying to above destinations in the U.S. will use the CBP facility at Abu Dhabi Airport.

Please note: This service is not available for the Etihad Airways flight numbers EY103 to New York (JFK) or EY183 to San Francisco (SFO).

* Dallas flights from 3rd December 2104.

For an overview of requirements, please click here.